Books, DVD and More...

thumb view of  A Benchmarking Study of Family, Civil and Citizen Dispute Mediation Programs in Florida A Benchmarking Study of Family, Civil and Citizen Dispute Mediation Programs in Florida

The Institute for the Study of Conflict Transformation reports here on a benchmarking study it conducted of selected mediation programs in the family, civil and community sectors. The overall goal of this study is to document the practices that contribute to the successful delivery of mediation service within the mediation programs studied. This study examines how different mediation programs define "success" and identifies factors that support its achievement. It documents innovation ...

Certified Transformative Mediators

thumb view of Carol V. BloomCarol V. Bloom Carol V. Bloom is a highly experienced mediator and trainer in California. She has specialized in Transformative Mediation since 1998, specializing in employment related disputes. Carol is a contract mediator with the U.S. Postal Service - REDRESS, the U.S. Forest Service, the U.S. Transportation Security Administration and a California agency that offers mediation services for Medicare beneficiaries and health care providers. Carol also provides private sector workplace, business, family, neig ...

Welcome to the Institute for the Study of Conflict Transformation

fulfilling the promise of mediation


The Institute for the Study of Conflict Transformation (ISCT) is the nation's premier center of expertise on the transformative framework.


The ISCT was founded in 1999 to study and promote understanding of conflict and intervention processes from the transformative perspective. The ISCT supports and provides a forum for the work of scholars and practitioners in the conflict intervention field who approach conflict from a transformative view.

This view and its implications for conflict intervention were first described in The Promise of Mediation by Robert A. Baruch Bush and Joseph P. Folger, published in 1994 and articulated once again in the revised edition of The Promise of Mediation in 2005.

Through all of its activities, the ISCT seeks to promote responses to conflict that help transform it from a negative and destructive force to a positive and constructive part of the dynamic of human interaction.

The Institute for the Study of Conflict Transformation is a tax-exempt, not-for-profit corporation, and is affiliated with a consortium of universities, including Hofstra University School of Law, University of North Dakota, Temple University, and James Madison University.